![]() We may ask you to provide some additional information. We can help you finish linking your card. Instead of your actual card info, the merchant gets your virtual card number, expiration date, and CVC. You use your virtual card number during the checkout process. Your credit line, balance, fees, and transaction info stay the same. You linked your card to your PayPal account but entered the card security code (CSC) incorrectly 3 times. No, the virtual card number replaces your physical card number, but is used the same way. What to do: If you already have a card linked, remove this card from your account, then link the new one. Card linked to another PayPal accountĪ card can only be linked to 1 PayPal account at a time. You can only have 8 linked cards to your account at once. What to do: Remove at least one card from your account. After they correct the problem, you may try to add your card again. What to do: Contact your card issuer to find out why the authorization from PayPal was rejected. When you link a new card to your PayPal account, we send a $1 USD (or currency equivalent) authorization charge to your card issuer to ensure the card is active. Your card issuer declined this charge. Sometimes the information may take longer to be updated after a recent move. If you're sure you've entered the information correctly, contact the card issuer. What to do: Check your card statement to ensure both addresses match. As a security measure, you need to enter your billing address exactly as it appears on your card statement. ![]() ![]() The billing address you’ve entered when linking a card to your PayPal account is different than the one on your card statement. If you receive an error message when trying to link your card to your PayPal account, here are some possible reasons and solutions: Different billing address ![]()
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